Here to help
Fixate support
For bugs, billing questions, privacy requests or feedback:
Report a problem
Include your Chrome version, Fixate version, the steps you took and what happened. For an extraction problem, a public page URL is helpful. For private pages or emails, describe the issue without sending private content. Redact personal information from screenshots.
Reading controls
Start with the toolbar icon or Alt+Shift+F. Press Space to play or pause, S for settings, M to switch layouts and Esc to close. In Settings, Compact position moves the small reader from left (0%) through centre (50%) to right (100%).
Pages that do not work
Chrome protects its internal pages, the Chrome Web Store and its PDF viewer from the reader. Embedded frames are not extracted. On an ordinary web page, try selecting the text you want and use the “Speed-read selection” context-menu action.
Purchases
If you already paid, choose Already paid? Restore your purchase and use the email from checkout. For cancellation or refund help, use your purchase's billing-management options or email support. Uninstalling the extension does not cancel a recurring subscription. Do not send payment-card numbers or passwords.